How to get in touch with Kigo's support team

At Kigo, our commitment is to provide you with the best possible experience. If you encounter any issues or have questions, our customer support team is here to help.

Here's how you can reach out to us:

1. Submit a support request through our help center
   
   • • Step 1: Visit Kigo's Help Center
     • Step 2: Browse through the available resources to see if your question has already been answered. This can save you and our support team time.
     • Step 3: If you can't find a solution to your query, click on the "Submit a Request" button located on the top, right-hand side
     • Step 4: Fill in the required details, such as your email address, subject, a brief description of your issue or question, and any helpful attachments
     • Step 5: Click "Submit" and our team will review your request and get back to you as soon as possible 
2. Reach out via email 
   • • If you prefer, you can directly send us an email at support@kigo.io 

What to expect after contacting us: 

• Once you've reached out, a member of our support team will get in touch with you, typically within 24-48 hours during business days 
• They'll provide guidance, answer your questions, or assist in resolving any issues you might have
• If you're asked for additional information, please provide it promptly to ensure a swift resolution

Thank you for choosing Kigo! We're here to ensure your journey with us is smooth and enjoyable.