Using offers through Kigo is simple and convenient, whether you're in-store or shopping online. Here's a step-by-step guide on how to use an offer and redeem your savings:
On premise redemption:
- Select Offer: Choose the offer you wish to use in your Kigo Wallet and click on it to view details
- Redeem Offer Now: Click the "Redeem Offer Now" button to proceed with using the offer in-store
- Confirm Redemption: Since rewards are single-use and have a time limit, you will be prompted to confirm your intent to use the offer. Acknowledge the terms by clicking "Yes, continue to offer" to proceed
- Activate Offer: Once "Yes, continue to offer" is clicked, the offer is now activated. Show this screen to the server or cashier at the merchant's location.
- Receive Discount: Once verified, enjoy your discount or benefit at the point of sale
- Complete Redemption: After using the offer, click "Done" to confirm that the offer has been successfully redeemed. If "Done" is not clicked, the offer timer will run out.
- Confirmation: You will see a message indicating that the offer has been successfully redeemed and moved to Archived rewards.
Online redemption:
- Select Offer: Choose the offer you wish to use in your Kigo Wallet and click on it to view details
- Redeem Offer Now: Click the "Redeem Offer Now" button to proceed with using the offer online
- Confirm Redemption: Since rewards are single-use, you will be prompted to confirm your intent to use the offer. Acknowledge the terms by clicking "Yes, continue to offer" to proceed
- Visit Merchant's Website: Once "Yes, continue to offer" is clicked, the offer is now activated. Select "Go to website" where the offer will be automatically applied at checkout on the merchant's website.
- Receive Discount: Complete your purchase on the merchant's site and enjoy the discounted price
- Complete Redemption: Once done, return to Kigo and click "Done" to confirm that the offer has been successfully redeemed. If "Done" is not clicked, the offer timer will run out.
- Confirmation: You will receive a confirmation message stating that the offer has been successfully redeemed and moved to Archived rewards.
Using offers with Kigo is designed to be straightforward and user-friendly, allowing you to save money effortlessly whether you're shopping in-store or online.
If you have any questions or encounter any issues while redeeming offers, feel free to reach out to support for assistance.
Happy saving!