It can take several minutes to receive the Kigo SMS or email claim reward message depending on your carrier and request volume.
What To Do
If you entered an email during checkout:
- Check your spam or junk folders
If you still haven't received it:
- Check if you can access the checkout success screen to resend, scan the QR code, or enter the claim code
- If not, contact support for assistance
Messages are typically received within a few minutes. Delays are rare but can occur.