We are sorry to hear that you have not received the SMS or email to claim your reward on Kigo and apologize for the inconvenience.
While rare, it can take several minutes to receive the message depending on your carrier and the volume of requests.
If you entered an email during checkout, please check your spam or junk folders.
If you still have not received an SMS or email on how to claim your reward and can no longer access the checkout success screen to resend, scan the QR code, or enter the claim code, please reach out to our support team for assistance.